Unbox & verify packaging
Check tamper-evident seals and packaging integrity. If you notice tampering or stickers missing, stop and contact Trezor support at trezor.io/support.
This official start page walks you through unboxing, initializing, backing up your recovery seed, and using your Trezor safely. Read each step fully and keep your recovery seed offline.
Check tamper-evident seals and packaging integrity. If you notice tampering or stickers missing, stop and contact Trezor support at trezor.io/support.
Get Trezor Suite (desktop) or use the official web start at trezor.io/start. Avoid third-party links or attachments. Verify site URL and certificate before downloading.
Connect via USB, follow on-screen prompts, and install firmware only when prompted by the official app. Confirm the fingerprint shown on-screen matches the app.
Write your recovery seed on the recovery card — do not store it digitally. Trezor staff will never ask for your seed. Consider a passphrase for extra protection (optional).
Use Trezor Suite or compatible wallets to manage coins. Always verify receiving addresses on your device display before sending funds.
If you lose your seed or suspect compromise, visit Trezor support immediately. Learn about recovery options and next steps at trezor.io/support.